Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at [INSERT YOUR STORE NAME]. The following are the terms and conditions that constitute our Shipping Policy.
1. ORDER PROCESSING TIME
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that order processing time is separate from shipping time.
2. SHIPPING RATES & DELIVERY ESTIMATES
We offer shipping to [INSERT COUNTRIES YOU SHIP TO, e.g., United States / Worldwide].
* Shipping Method: Standard Shipping
* Estimated Delivery Time: 9 to 15 business days
* Shipping Cost: [INSERT "Free" OR THE FIXED PRICE, e.g., $4.99]
Delivery delays can occasionally occur due to custom clearances, logistics holidays, or high-volume seasons.
3. SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information is usually updated and active within 48 to 72 hours.
4. CUSTOMS, DUTIES, AND TAXES
[INSERT YOUR STORE NAME] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. DAMAGES & LOST PACKAGES
If you received your order damaged, or if it has been more than 20 business days since you received your shipping confirmation and the package has not arrived, please contact our support team at [INSERT YOUR SUPPORT EMAIL] so we can investigate and assist you with a replacement or refund.